The 7 Sales Pipeline Stages Every Small Business Should Use

• November 13th, 2019
• Read Time: 6 Mins
• Jayakumar Muthusamy

As sales are one of the vital functions of an organization, the entire sales process has to be meticulously planned, and [...]

Handling Customer Upgrades and Downgrades Seamlessly Inside Your App

• November 8th, 2019
• Read Time: 5 Mins
• Dan Macharia

If you run a subscription business, you may choose to have different pricing tiers for different levels of your service[...]

The Ultimate Abandoned Cart Email Template

• November 1st, 2019
• Read Time: 5 Mins
• Ann Smarty

Around 70% of shoppers typically abandon their shopping carts before completing the checkout process and – as v[...]

Creating the Ultimate Email Nurture Sequence for Abandoned Customers

• October 14th, 2019
• Read Time: 5 Mins
• Matt Callen

If you’ve been selling online for longer than a few days then you know one of the biggest challenges is abandoned custome[...]

Creating a WOW Customer Service Experience

• September 27th, 2019
• Read Time: 5 Mins
• Daniel Ndukwu

What’s more important, the customer service experience or the product?

There are different schools of thought.

Some p[...]

How to Consistently Convert Customers From Free to Paid

• September 9th, 2019
• Read Time: 5 Mins
• Daniel Ndukwu

In most businesses, the goal is to convert customers from free to paid which is easy to say but much harder to do.

We live in [...]

The FlyWheel Effect: How Consistent Effort Transforms Your Business

• August 30th, 2019
• Read Time: 6 Mins
• Daniel Ndukwu

Subscription businesses are unique. You work hard to get customers through the door but the majority of the value isn’t [...]

8 Dunning Email Templates for Inspiration

• August 15th, 2019
• Read Time: 4 Mins
• Jared Schneider

Failed payments contribute to churn, and we all know churn is bad for business.

Dunning emails serve as a reminder of the [...]

Net Dollar Retention Formula: How to Use It to Grow Your Business

• August 5th, 2019
• Read Time: 5 Mins
• Daniel Ndukwu

I’ve said it before and I’ll say it again, the subscription economy is booming and many people are starting successful c[...]

9 Ways to Automate Customer Feedback Collection

• July 29th, 2019
• Read Time: 5 Mins
• Matt Callen

No matter what type of business you run, customers will always have customer feedback regarding your business. This co[...]