How to Increase the Value of SaaS Subscriptions Without Acquiring New Customers in 2021

• September 27th, 2021
• Read Time: 6 Mins
• Wesley Cherisien

SaaS subscriptions can sell like hotcakes, but customers may not go beyond the trial period. This is why it’s important [...]

Customer Experience Strategies to Implement and Achieve High Leads

• September 20th, 2021
• Read Time: 8 Mins
• Meet Vara

Whether you are still following traditional approaches or shifted to online marketplaces for your sales and marketin[...]

How First-Class Customer Service Impacts Every Aspect of a Startup

• September 6th, 2021
• Read Time: 5 Mins
• Ann Smarty

Start-up founders have a lot to worry about – from product quality / demand to marketing and growth hacks. Yet, on[...]

Use Email Marketing to Engage Customers During Slow Months

• September 3rd, 2021
• Read Time: 5 Mins
• Ann Smarty

Every business has its slow months. What those months are can vary. For the average ecommerce store, the slowest period [...]

Why Nailing Onboarding is a Must for Getting Customers to First Value

• August 31st, 2021
• Read Time: 4 Mins
• Ann Smarty

Generally, when building a marketing strategy, we tend to focus on conversions. In SaaS marketing though, a conversio[...]

Are You Overthinking Your Customer Service Approach?

• August 10th, 2021
• Read Time: 6 Mins
• Elliot Mark

While the contention that the customer “is always right” doesn’t hold water when taken literally, the spirit of the say[...]

How to Spot the Pain Points of Your Ecommerce Business

• June 8th, 2021
• Read Time: 7 Mins
• Eleanor Hecks

A customer pain point is an issue experienced by someone who does business with you. It could be a challenge related to th[...]

Leveraging Webinars For Sales and Customer Retention

• June 1st, 2021
• Read Time: 9 Mins
• Vlad Falin

Webinars have gained notable popularity in the last couple of years. That popularity skyrocketed with all the things g[...]

How to Build a Strong E-commerce Demand Generation Strategy

• April 27th, 2021
• Read Time: 6 Mins
• Andrew Wilson

The start is never easy. Considering how big competition in e-Commerce is, the start is as hard as ever. In fact, 46% of gl[...]

How to Collect & Utilize User Feedback

• April 20th, 2021
• Read Time: 5 Mins
• Ann Smarty

What do your users think about your product or your platform? Does it fit their needs? Is it easy to use?

Why do your custom[...]