How to Increase the Value of SaaS Subscriptions Without Acquiring New Customers in 2021

SaaS subscriptions can sell like hotcakes, but customers may not go beyond the trial period. This is why it’s important [...]

Customer Experience Strategies to Implement and Achieve High Leads

Whether you are still following traditional approaches or shifted to online marketplaces for your sales and marketin[...]

How First-Class Customer Service Impacts Every Aspect of a Startup

Start-up founders have a lot to worry about – from product quality / demand to marketing and growth hacks. Yet, on[...]

Use Email Marketing to Engage Customers During Slow Months

Every business has its slow months. What those months are can vary. For the average ecommerce store, the slowest period [...]

Why Nailing Onboarding is a Must for Getting Customers to First Value

Generally, when building a marketing strategy, we tend to focus on conversions. In SaaS marketing though, a conversio[...]

Are You Overthinking Your Customer Service Approach?

While the contention that the customer “is always right” doesn’t hold water when taken literally, the spirit of the say[...]

How to Spot the Pain Points of Your Ecommerce Business

A customer pain point is an issue experienced by someone who does business with you. It could be a challenge related to th[...]

Leveraging Webinars For Sales and Customer Retention

Webinars have gained notable popularity in the last couple of years. That popularity skyrocketed with all the things g[...]

How to Build a Strong E-commerce Demand Generation Strategy

The start is never easy. Considering how big competition in e-Commerce is, the start is as hard as ever. In fact, 46% of gl[...]

How to Collect & Utilize User Feedback

What do your users think about your product or your platform? Does it fit their needs? Is it easy to use?

Why do your custom[...]