How to Spot the Pain Points of Your Ecommerce Business

A customer pain point is an issue experienced by someone who does business with you. It could be a challenge related to th[...]

Leveraging Webinars For Sales and Customer Retention

Webinars have gained notable popularity in the last couple of years. That popularity skyrocketed with all the things g[...]

How to Build a Strong E-commerce Demand Generation Strategy

The start is never easy. Considering how big competition in e-Commerce is, the start is as hard as ever. In fact, 46% of gl[...]

How to Collect & Utilize User Feedback

What do your users think about your product or your platform? Does it fit their needs? Is it easy to use?

Why do your custom[...]

10 Customer Communication Strategies That’ll Improve Your Sales

The way you communicate with your customers affects every part of a business: from sales to marketing to customer succe[...]

SaaS Growth: 6 Systems That’ll Give You Repeat Customers

Customer churn is the biggest barrier to SaaS growth, and customer retention is at the heart of all SaaS growth strategi[...]

Why (and How) to Monitor Your Inactive Users (and How to Re-Engage Them)

No matter how awesome your subscription product or SaaS platform is, there will always be users who will go inactive fro[...]

4 Mistakes That Increase Churn For Subscription Box Businesses

Churn is a natural part of any business. Customers come and customers go, and it’s inevitable that you will lose shopper[...]

How to Earn Positive Experience from Negative Feedback In E-commerce

Customer feedback can help any business to improve its products and services to stay more competitive in the modern e-c[...]

5 Signs You’re Overlooking the Customer Experience

Sales and marketing professionals understand the strategy side of building a strong digital customer experience, bu[...]