How to Collect & Utilize User Feedback

• April 20th, 2021
• Read Time: 6 Mins
• Ann Smarty

What do your users think about your product or your platform? Does it fit their needs? Is it easy to use?

Why do your custom[...]

10 Customer Communication Strategies That’ll Improve Your Sales

• April 8th, 2021
• Read Time: 6 Mins
• Dmitry Dragilev

The way you communicate with your customers affects every part of a business: from sales to marketing to customer succe[...]

SaaS Growth: 6 Systems That’ll Give You Repeat Customers

• March 30th, 2021
• Read Time: 8 Mins
• Matt Diggity

Customer churn is the biggest barrier to SaaS growth, and customer retention is at the heart of all SaaS growth strategi[...]

Why (and How) to Monitor Your Inactive Users (and How to Re-Engage Them)

• March 2nd, 2021
• Read Time: 5 Mins
• Ann Smarty

No matter how awesome your subscription product or SaaS platform is, there will always be users who will go inactive fro[...]

4 Mistakes That Increase Churn For Subscription Box Businesses

• February 23rd, 2021
• Read Time: 7 Mins
• Elliot Mark

Churn is a natural part of any business. Customers come and customers go, and it’s inevitable that you will lose shopper[...]

How to Earn Positive Experience from Negative Feedback In E-commerce

• January 19th, 2021
• Read Time: 6 Mins
• Alyse Falk

Customer feedback can help any business to improve its products and services to stay more competitive in the modern e-c[...]

5 Signs You’re Overlooking the Customer Experience

• January 14th, 2021
• Read Time: 6 Mins
• Dmitry Dragilev

Sales and marketing professionals understand the strategy side of building a strong digital customer experience, bu[...]

Why Customer Feedback is Essential for E-Commerce Business Growth

• January 12th, 2021
• Read Time: 5 Mins
• Michael Habiger

Marketing has always been the cornerstone of growing a business, second only to the product itself. Word of mouth has al[...]

How to Engage Your Subscription-Based Customers Better

• January 5th, 2021
• Read Time: 6 Mins
• Ann Smarty

Managing a successful subscription-based or SaaS business means having a very engaged userbase.

Engaged users spend [...]

10 Proven Strategies to Increase MRR for Your SaaS

• December 1st, 2020
• Read Time: 12 Mins
• Ryan Desantis

Monthly recurring revenue is crucial for your subscription business success. Whether you have a SaaS company or servi[...]